Quick answer
Reach WOTILE for peel and stick tile questions, orders and free samples: email info@wo-tile.com or use the form below. We ship worldwide from Shenzhen, CE/SGS certified, with a 30-day return window on unopened items.

Contact WOTILE

Questions about a product, your order, shipping or returns? Tell us what you need — we reply within one business day. Sample kits are available for every range.

Contact Info

We reply within 1 business day — timezone-friendly for both the Americas and Europe. Prefer chat? WhatsApp is usually fastest.

Buy with confidence

Free shipping on orders over $99
30-day returns on unused items in original packaging
Dispatched in 1–2 business days from our Shenzhen warehouse
No minimum order — buy a single sheet or a sample pack
Factory-direct pricing, no retail markup
Quality-checked factories (CE / SGS compliant)
Tracked delivery to 50+ countries

Quick answers

Can I try before buying? Yes — every product has a sample-pack option you can add to cart.

How fast will it arrive? Dispatched in 1–2 business days; standard delivery takes 3–7 business days.

Are they waterproof? Yes — all wall and floor tiles are waterproof, fine for kitchens and bathrooms.

Trade, project or OEM enquiry? Those are handled by our B2B team — go straight to wo-tile.com.

Shenzhen wotile wall art decoration Co.,Ltd
Room 7C98K, Building 213 (Tairan), Chegongmiao Industrial Zone, Futian District, Shenzhen, China

How ordering from WOTILE works

Order a sample if you are unsure. Every product page offers a sample option, and the 5-style sample kit is the fastest way to compare finishes. The sample kit cost is refundable against your first full order.
Measure, then add 10 %. Multiply width × height for walls and width × length for floors, add 10 % for cuts, and divide by the pack coverage printed on the listing. Round up and add one spare pack.
Check your surface before you order. The wall or floor must be clean, dry, flat and dust-free. Freshly painted walls need three to four weeks to cure, and glossy or sealed surfaces need a primer such as our adhesion promoter.
We dispatch in 1–2 business days. Orders leave our Shenzhen warehouse with tracking. Standard delivery is typically 3–7 business days; you will receive tracking as soon as the parcel is scanned.

Samples and custom work

Free samples. Available on every product page, with no minimum order — buy a single sheet or a sample pack.
Bulk and trade pricing. For pallet quantities, distributor pricing and repeat supply, our B2B team handles the quote through wo-tile.com.
Custom size, pattern and private label. We produce custom formats, bespoke patterns and own-brand packaging at our own factory in Shenzhen. Tell us the size, the pattern reference and the packaging you need in the form, and we will come back with a quotation and a lead time. See how custom orders work.
Documentation. CE and SGS test reports and safety documentation are available on request — useful if you are importing, specifying or reselling.

Response times and languages

We reply within one business day, and our support hours are timezone-friendly for both the Americas and Europe. WhatsApp is usually the fastest route for a quick question; email is better for anything that needs attachments such as drawings, order numbers or specification documents. We correspond in English, German, French, Spanish, Italian, Portuguese, Dutch, Polish and Russian.

Contact questions we get most

Can I change or cancel an order?

If the order has not yet been dispatched, yes — message us with the order number as soon as possible. Once a parcel is in transit, use the 30-day return process instead.

Do you ship worldwide?

Yes, with tracked delivery to 50+ countries. Shipping is free on orders over $99. Import duties and taxes are set by your own customs authority and are not included in the order total.

What if a tile arrives damaged?

Send us a photo of the damage and the outer packaging within 30 days and we will replace or refund it. Photographing the parcel before opening it makes this much faster.

I need a quote for my business — is that the same process?

Not quite. Trade, project and OEM enquiries are handled by our B2B team — go straight to wo-tile.com.

Our Peel and Stick Tile Collection

Real WOTILE backsplash & floor tiles — peel, stick, and refresh any room in minutes.

WOTILE peel and stick subway backsplash tile in white

WOTILE marble-look peel and stick wall tile

WOTILE 3D peel and stick backsplash tile, grey

WOTILE wood-look peel and stick floor tile

WOTILE hexagon peel and stick wall tile, blue

WOTILE brick peel and stick backsplash tile, beige

WOTILE mosaic peel and stick tile, gold accent

Frequently Asked Questions

How fast is shipping?

Orders ship within 1-2 business days. Standard delivery takes 3-7 business days; free shipping applies on orders over $99.

Can I order samples first?

Absolutely - every product offers a sample-pack option right on the product page. Add it to cart like any other item.

What is the minimum I can order?

No minimums - order as few as a single sheet. Sample packs are a great way to try a pattern before committing.

Is wotile.net the same company as wo-tile.com?

Yes. WOTILE runs wotile.net as its direct-to-consumer store and wo-tile.com as its B2B and wholesale site. Both draw from the same factory-direct peel and stick tile catalog designed and shipped from Shenzhen, China.

Do you offer custom designs?

We regularly add new patterns to the catalog. For a specific look not listed, reach out and we will see what is possible.